Leads are the heart of AbangHartanah. Capture every enquiry, give it an owner, and keep your follow-ups on track so nothing slips through.
Capturing leads
Leads arrive from your public capture forms or are added by your team. Each lead records the customer's details, what they're looking for, and where they came from.
Assigning & ownership
Assign a lead to the agent who will work it. Ownership keeps responsibility clear and drives each agent's follow-up list and reports.
Following up
Log every call and update as a remark on the lead, and move the lead through its status as the conversation progresses. Consistent follow-up is what turns enquiries into deals — the platform helps you see who is due for a touch and who has gone quiet.
Lead statuses
- New — just created, not yet contacted.
- Contacted — you've made contact.
- Qualified — the buyer has cleared the loan-offer stage.
- Converted — the sale agreements are signed.
- Completed — keys handed over, the deal is closed.
- Unqualified — the lead didn't proceed.
Prioritising
Leads carry a priority indicator to help you focus on the ones most worth your time first. Use it as a guide alongside your own judgement. When a lead books a viewing or milestone, track it in Appointments.